Privacy Policy

Last updated: 12 January 2026

This Privacy Policy describes how ELLEXANDRA (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.ellexandraa.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information we collect varies depending on how you interact with us.

Information We Collect Directly from You

• Contact details including your name, address, phone number, and email.
• Order information including billing/shipping addresses and payment confirmations.
• Account information including username, password, security questions.
• Customer support communications.

Information We Collect About Your Usage

We may automatically collect information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. This may include device info, browser info, IP address, and other usage details.

Information We Obtain from Third Parties

We may get information from vendors, service providers, payment processors, and marketing partners. Any information obtained will be treated according to this Privacy Policy.

How We Use Your Personal Information

• Providing Services: Process payments, fulfill orders, manage accounts, and enhance your shopping experience.
• Marketing: Send promotional communications and show personalized advertisements.
• Security: Detect, prevent, and respond to fraudulent or malicious activity.
• Communication: Provide customer support and improve the Services.

Cookies

We use Cookies to enhance the Site and Services. For Shopify-related Cookies, see Shopify Cookies Policy. You can manage or disable Cookies in your browser, but some features may not work properly.

Disclosure of Personal Information

• Vendors or third parties performing services on our behalf.
• Business and marketing partners.
• With your consent or direction.
• Within our corporate group.
• To comply with legal obligations or business transactions.

User Generated Content

Content you post publicly will be accessible by anyone. We are not responsible for the privacy or security of such information.

Third Party Websites and Links

We are not responsible for the privacy or security of third-party sites linked on our Site. Please review their policies.

Children's Data

Services are not intended for children under 16. We do not knowingly collect personal info from children.

Security and Retention

No security measures are perfect. Retention depends on business needs, legal obligations, and account management.

Your Rights

You may have rights to access, delete, correct, restrict processing, withdraw consent, or opt out of marketing. You may exercise your rights via Global Privacy Control or by contacting us.

Complaints

If you have complaints, contact us at bonjour.ellexandra@gmail.com or your local data protection authority.

Contact

Questions or requests can be sent to bonjour.ellexandra@gmail.com.